Frequently Asked Questions
Everything you need to know about shopping with C P S Official Store
What is the standard shipping time for my order?
We typically process orders within 1-2 business days. Domestic shipping generally takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
How can I track the status of my shipment?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to our carrier's website where you can monitor your package in real-time.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. To initiate a return or exchange, please visit our Returns Portal or contact our support team.
How do I ensure I am choosing the correct size?
Every product page includes a detailed size guide with specific measurements. We recommend comparing these measurements against your own to ensure the perfect fit for our fashion collections.
What payment methods do you accept?
C P S Official Store accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are the materials used in your clothing sustainably sourced?
We are committed to quality and ethical manufacturing. Many of our collections utilize organic cotton and recycled fabrics; please check individual product descriptions for specific material details.